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Post by Fizzy Bread on Aug 23, 2007 16:14:51 GMT -1
It's been a long, hard day. Basically, my phone bill last month was (a whopping) 60 odd quid. Now, I thought that was excessive so I emailed o2 about it and queried my bill. I got an email back today and (part of) it said: Your tariff (Online 100 Texter) includes 150 anytime any network minutes. I've
recalculated your voice call usage. I've applied a credit of £29.29 for
incorrectly charged voice calls. This credit will show as an adjustment on your
next bill. Does that mean my next bill, say it's £40. I'll only have to pay £10 (ish) of it?  |
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Post by GeoFox on Aug 23, 2007 16:15:55 GMT -1
Aye, thats how I read it.  |
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Post by officergroyman on Aug 23, 2007 16:19:13 GMT -1
they should apply the credit directly to the bill and your total if it was 40 should come out to you owing 10.71!!!
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Post by CmonYouSpurs on Aug 23, 2007 16:21:52 GMT -1
thats how i read it Spozz. But if you want a refund they should give it to you.
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Post by officergroyman on Aug 23, 2007 16:24:08 GMT -1
thats how i read it Spozz. But if you want a refund they should give it to you. 6 of one half-dozen of another my bray - it'll all work out. It's similar to paying ahead on your utility bill, they just apply the extra to the next bill!!!  |
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Post by Fizzy Bread on Aug 23, 2007 16:24:14 GMT -1
Yay, money back! Not pleased as I'll lose the 3p so so interest on it but that is a breach of contract so if I like, some time in the future i can tell them to fook off!!
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Post by officergroyman on Aug 23, 2007 16:25:52 GMT -1
Yay, money back! Not pleased as I'll lose the 3p so so interest on it but that is a breach of contract so if I like, some time in the future i can tell them to fook off!! for 3p interest now THAT did make me LOL !!!  |
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Post by Fizzy Bread on Aug 23, 2007 16:36:12 GMT -1
thats how i read it Spozz. But if you want a refund they should give it to you. There's not much point really, I'd just spend it then wouldn't have it by the time my next bill was due   |
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Post by CmonYouSpurs on Aug 23, 2007 16:48:25 GMT -1
thats how i read it Spozz. But if you want a refund they should give it to you. There's not much point really, I'd just spend it then wouldn't have it by the time my next bill was due i agree just do as they say and transfer the credit to the next bill  |
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