Basically they are very slow and lack much intelligence, so come half time you end up waiting for 10 minutes for a beer. I accept this as the way it is, however I have seen a few barneys!
Heres one particular example of an incident that happened last season (copy and pasted from Millwall website...its long).
Again yesterday 5 of us were there, 1 mate bought 3 pies for 3 of them, the other mate bought a pie & a sausage roll for us 2.
Got back to the side to rest our pints & eat & i noticed 2 of the pies are balti rather than chicken & mushroom.
Bit frustrating but shouldn't be no problem changing them as they haven't been opened.
How wrong I was.
Up to the kiosk I struggle & say "Excuse me you gave us 2 balti but we asked for 2 chicken & mushroom, can you give us the chicken & mushroom please?"
"Eh?"
"I said you gave us 2 BALTI pies, we wanted C-H-I-C-K-E-N & M-U-S-H-R-O-O-M, can you change them please?"
"Eh wart ya meeean? Dit i serve U?"
"No you served my..."
"Dit i serve you?"
"You served my mate"
"But i dint serve you nah?"
"NO, you served my mate who bought these pies"
"Wher iz e?"
"Over there, but that doesn't matter, im here with the pies I won't them changed to the ones we wont"
"not got nuffink to do wit me"
"WHAT?"
-she groans- "well wot ya want den?"
By now a few mens tempers around me are getting frayed & some helpful gentlemen shouted "HE ORDERED 2 CHICKEN & MUSHROOM, YOU GAVE HIM BALTI, NOW GIVE HIM HIS PIES!!"
She snatches them from me & then wanders off aimlessly doing other things...i'm starting to feel my blood reaching boiling point....
"OIIIII get back here, get me my fucking pies!"
She looks at me in disgust & slowly ambles over & hands me ONE pie then walks off.
"OIII what about the other one, i gave you 2 you have given me one!!"
A few blokes are starting to shout at her now to try hurrying her up.
She comes back & says "There ain't na chikin n muszroooom left"
She walks off.
"OIIIIIIIIIIIIIIIIIIIIIIIIII well give me my fucking balti back then!!"
She then fucking THROWS the balti at me.
"Oiiiiiiii you fucking slag"
Off i trot back to my friends & kindly let my brother have the chicken & mushroom pie.
I then thoroughly enjoyed my balti which was better than the chicken & mushroom
Still....no excuse for her totally incompetent, rude, selfish, unprofessional behaviour.