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Post by Neko Bazu on May 28, 2009 12:58:37 GMT -1
Initial Problem:
Initial Check:
- Go to C:\WINDOWS\system32
- Look for sndrec32.exe and sndvol32.exe
- Attempt to run sndvol.exe
For the following solutions to be applicable, sndvol.exe won't be able to run, and you'll get an error message saying there are no active mixer devices available. If sndvol.exe can run, that should have resolved the issue in and of itself (fix #1 below may be necessary if the problem occurs repeatedly).
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Post by Neko Bazu on May 28, 2009 12:58:55 GMT -1
Potential Fix Number 1We need to establish that it is a device error, and not the physical soundcard itself. So: - Go to your control panel, and open 'sound and audio devices'. This should say there's no devices, and have everything greyed out. If so, close it. - Next, double-click 'system', go to the 'hardware' tab and open 'device manager'. Go down to 'sound, video and game controllers' and double-click on your audio controller - it should be the only item that doesn't end in 'drivers' 'codecs' or 'devices' (in my case, it's Realtek High Definition Audio). Double-click that, and ensure that the device is working properly. Assuming the audio controller works... - First, open the 'run' application. You can go to the start menu and select 'run' or just push Windows key + R. - Type services.msc and press enter. - In the window that's just opened, scroll down to 'Windows Audio' and double-click on it. You should see a screen like this:  - Ensure startup type is set to 'automatic', and then click on the 'start' button. If all goes to plan, audio functions should resume as normal (you may need to restart your PC).
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Post by Neko Bazu on May 28, 2009 12:59:13 GMT -1
Potential Fix Number 2If the above didn't work, it would appear that it's not a Windows issue, so it could instead be something related to the motherboard or the motherboard's drivers. Gonna have to get a bit techy here, but we can consider it a learning experience! ;D If your PC's manufacturer is a big-name brand (Dell, Asus, Toshiba etc), you can go to their website, look for your tower, and find the drivers there (ask for help with this, if need be). Installing those should resolve the issue. If your PC is a small-name brand or unbranded (or has had the motherboard upgraded at any point), you'll likely need to get the motherboard's drivers directly from its manufacturer. To do this, you first need to find out the brand and model number for your motherboard - and in my opinion, the easiest way to do that is to ask Sandra!  www.megaupload.com/?d=QV9SSMW4Download and install the package above; during the installation process, select 'Disable (recommended for stand-alone computers)' on the Remote Network Services screen, 'Disable' on the Price Engine screen, and 'Full installation' on the 'Select components' screen. When you launch Sandra, go to the 'Hardware' tab and double-click 'Complete Overview'. Look down the list for the 'Mainboard' info (in the example below, it's Gigabyte Technology Co., Ltd. C51-MCP51).  Once you have that info, you can search online for the drivers yourself - or, if you're not confident, ask for help finding them. Install the drivers, and all should be resolved!
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Post by El Morto La Hoja! on May 28, 2009 12:59:50 GMT -1
pardon?
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Post by Neko Bazu on May 28, 2009 13:06:02 GMT -1
Push buttons 'til it works  |
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Post by El Morto La Hoja! on May 28, 2009 13:09:59 GMT -1
Push buttons 'til it works he's busy in panto.... |
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Post by Lollipop on May 28, 2009 13:21:59 GMT -1
Weey! Thank you Neko.  (There is another problem - see my thread!) |
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Post by Neko Bazu on May 28, 2009 13:45:15 GMT -1
Just to reassure anyone who comes across this thread in a few months' time; the other problem isn't directly related to the above; it's just another set of drivers that've gone walkies at the same time!
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Post by MagicalUnited on May 28, 2009 22:24:15 GMT -1
I had that same problem, all i did was restart the laptop  As in Start Restart Not reboot |
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Post by Neko Bazu on May 28, 2009 22:29:53 GMT -1
I had that same problem, all i did was restart the laptop As in Start Restart Not reboot That just means you somehow terminated the mixer device, you plonker |
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Post by MagicalUnited on May 28, 2009 22:38:28 GMT -1
errrrrrrrm Is that bad?  |
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Post by Neko Bazu on May 28, 2009 22:59:32 GMT -1
errrrrrrrm Is that bad? Just don't do it again  (There would've been a picture of the Roman guards in Monty Python's Life of Brian, just after Brian's spent all night painting 'Romans go home', here if I could find one  ) |
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The little volume icon at the bottom right of my screen is no longer there either. Anyone know why and how I can obtain sound again?
